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  • AWESOME!!!!! Just received my order yesterday and awesome is the only way I can describe your products! Great quality! I KNOW I will be shopping again very soon! Thanks you for a great web site & variety of products! Nancy H., NY


Call us! 1-866-955-0005

Julie Swatek, President of Scrap Your TripWhy Buy From Us?

We select only the finest quality products for our store; our stickers, paper, and die cuts are acid free and of archival quality. We carry all of your hard-to-find, themed scrapbook supplies. We have the world's largest selection of scrapbooking papers, embellishments and die cuts for travel, military, sports, pets, holidays, weddings and more!

Thank you for shopping with us!
Julie Swatek, President of Scrap Your Trip
Julie Swatek, President

Contact Us
Have a question? Looking for something we don't carry? Contact us!

E-mail Customer Care: CustomerCare@ScrapYourTrip.com
Phone Toll Free: 1-866-955-0005
Phone Locally: 407-351-1501
Fax: 407-351-1542
Mailing Address:

Scrap Your Memories, Inc. Order Fufillment Center
dba Scrap Your Trip
7111 Grand National Drive, Suite 108
Orlando, FL 32819

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Frequently Asked Questions

Ordering Shipping Returns ScrapYourTrip.com Exclusive Custom Scrapbooking Products Coupons MyAccount Wishlist MyAccount Registry

Ordering

  • What is your payment policy?

  • Scrap Your Trip accepts American Express, MasterCard, Visa and Discover. PayPal address is PayPal@ScrapYourTrip.com

    Residents of Florida must pay state sales tax.

  • Do you offer Rush Processing?
  • What Is Your Backorder Policy?
  • We do our best to ensure that the products shown for ordering on this site are available for shipping. However, out of stock conditions do occasionally exist.

    If you order items that are currently not in stock, we will process a partial order of the in stock items. Out of stock items will be sent as a separate shipment once they become available. No additional shipping charges will apply.

    If an item is on back-order from the vendor, the item will be removed from the order and the total adjusted accordingly.

  • What if I order more than 25 of an item?
  • When ordering large quantities (25 or more of a single item) please note that special policies apply. We typically do not stock quantities greater than 25, so we designate large quantities to be a “special” order. This means that we will have to special order the needed quantity from the manufacturer, which may take anywhere from 1-2 weeks (or more) for us to receive in here. We will hold the entire order until we can ship it complete. If you wish for us to send out initially what we have in stock and the back-ordered items at a later time, we would need to charge to ship them separately. Special orders also mean that once you receive the order, we are unable to offer you any exchanges of the product or accept any returns.

    Shipping

  • How much is shipping?

  • Currently, we offer a free shipping promotion. Most orders are shipped Priority Mail through the United States Postal Service, with Saturday Delivery included.

    At our discretion, all domestic orders over $100 may be shipped through UPS Ground - (Estimated Shipping Time: 1-7 Business Days from date of shipment) and include complimentary insurance.

    If you are shipping outside of the United States, we want to make you aware that your country may place a customs, duty, or VAT charge to your package. This fee is not included in your shipping charge but will need to be paid prior to receiving your package. Unfortunately, we do not know, nor do we have a way to find out, if you will incur these charges.

    Shipping charges to the United States (Priority Mail) are as follows:
      Up to $25.00 $5.44
      $25.01-$40.00 $7.27
      $40.01-$55.00 $9.12
      $55.01-$70.00 $10.73
      $70.01-$85.00 $12.39
      $85.01-$100.00 $14.03
      $100.01-$115.00 $15.67
      $115.01-$130.00 $17.31
      $130.01-$150.00 $18.95
      $150.01-$200.00 $30.43
      $200.01-$250.00 $36.08
      $250.01-$300.00 $38.75
      $300.01-$350.00 $44.33
      $350 and up $49.48
    Shipping charges to the United States (USPS Overnight Express) are as follows:
      Up to $25.00 $23.75
      $25.01-$40.00 $26.00
      $40.01-$55.00 $29.75
      $55.01-$70.00 $34.75
      $70.01-$85.00 $38.50
      $85.01-$100.00 $42.25
      $100.01-$115.00 $45.75
      $115.01-$130.00 $49.75
      $130.01-$350.00 $53.75
      $350.00 and up $57.53


    Shipping charges for UPS Ground are as follows:
      Up to $25.00 $8.40
      $25.01-$40.00 $9.40
      $40.01-$55.00 $10.40
      $55.01-$70.00 $11.40
      $70.01-$85.00 $12.40
      $85.01-$100.00 $13.40
      $100.01-$115.00 $14.40
      $115.01-$130.00 $15.40
      $130.01-$200.00 $16.40
      $200.01-$250.00 $17.85
      $250.01-$300.00 $21.87
      $300.01-$350.00 $26.09
      $350.01 and up $31.83


    Shipping charges for UPS Next Day Air are as follows:
      Up to $25.00 $44.00
      $25.01-$40.00 $48.75
      $40.01-$55.00 $52.75
      $55.01-$70.00 $58.75
      $70.01-$85.00 $62.75
      $85.01-$100.00 $67.75
      $100.01-$115.00 $71.75
      $115.01-$130.00 $76.75
      $130.01-$150.00 $80.75
      $150.01-$200.00 $91.07
      $200.01-$250.00 $106.47
      $250.01-$300.00 $115.29
      $300.01-$350.00 $126.90
      $350.01 and up $137.65


    Shipping charges to Canada are as follows (Global Priority):
      Up to $25.00 $18.55
      $25.01-$40.00 $20.21
      $40.01-$55.00 $21.88
      $55.01-$70.00 $23.54
      $70.01-$85.00 $25.20
      $85.01-$100.00 $26.86
      $100.01-$115.00 $28.52
      $115.01-$130.00 $30.18
      $130.01-$145.00 $31.84
      $145.01-$160.00 $33.50
      $160.01-$175.00 $35.16
      $175.01-$190.00 $36.82
      $190.01-$205.00 $38.48
      $205.01-$220.00 $40.14
      $220.01-$235.00 $41.80
      $235.01 and up $43.46


    Shipping charges to Mexico are as follows (Global Priority):
      Up to $25.00 18.55
      $25.01-$40.00 $22.11
      $40.01-$55.00 $25.68
      $55.01-$70.00 $29.24
      $70.01-$85.00 $33.00
      $85.01-$100.00 $36.56
      $100.01-$115.00 $40.12
      $115.01-$130.00 $43.68
      $130.01-$145.00 $45.86
      $145.01-$160.00 $48.90
      $160.01-$175.00 $51.85
      $175.01-$190.00 $54.90
      $190.01-$205.00 $57.84
      $205.01-$220.00 $60.95
      $220.01-$235.00 $63.68
      $235.01 and up $66.75


    Shipping charges to all other International countries are as follows (Global Priority):
      Up to $25.00 $25.68
      $25.01-$40.00 $30.37
      $40.01-$55.00 $34.89
      $55.01-$70.00 $39.50
      $70.01-$85.00 $44.11
      $85.01-$100.00 $48.72
      $100.01-$115.00 $53.33
      $115.01-$130.00 $57.94
      $130.01-$145.00 $62.55
      $145.01-$160.00 $67.16
      $160.01-$175.00 $71.77
      $175.01-$190.00 $76.38
      $190.01-$205.00 $80.99
      $205.01-$220.00 $85.60
      $220.01-$235.00 $90.21
      $235.01 and up $94.82


    Shipping charges for UPS Worldwide Express are as follows:
      Up to $50.00 $25.00
      $50.01-$75.00 $30.00
      $75.01-$100.00 $35.00
      $100.01-$125.00 $40.00
      $125.01-$150.00 $45.00
      $150.01-$175.00 $50.00
      $175.01-$200.00 $55.00
      $200.01-$225.00 $60.00
      $225.01-$250.00 $65.00
      $250.01 and up $70.00


    All international orders over 4 pounds will be sent via UPS Worldwide Express. Shipping for international orders and scrapbook albums will be adjusted based on actual weight.

  • Do you ship to APO/FPO?

  • Yes we do! We offer FREE shipping to APO/FPO addresses! It's our way of saying thanks to the men and women who protect our freedoms on a daily basis!

  • How long will it take to ship my order?

  • Our standard internal processing time is 4 business days

  • I need my order by a certain time period, what are my options?

  • If you need your order ASAP, we order USPS 2 Day Express or UPS Next Day Air. UPS Next Day Air does not include Saturday delivery. Orders that are considered, "overnight, or expedited shipping of any type" that are received after 12:00pm EST will not be processed until the following business day.

  • Can I track my order?

  • Yes, you can track your order. After your order has been shipped you will be emailed a USPS or UPS tracking number.

    Returns

  • What is your return policy?
  • We offer a 100% order guarantee.

  • My order was damaged in shipment, what do I do?
  • If your order was damaged in shipment, please contact customer service: 1-866-955-0005 or customercare@scrapyourtrip.com

    Our Custom Scrapbooking Products

  • How long will it take to receive an order with a custom product in it?
  • Since we manufacture our custom products in our warehouse, custom die cuts will take up to an additional 2 business days to process and custom paper will take up to an additional 4 business days to process on top of our current processing time.

  • Do you offer special requests?
  • Yes, we offer special requests for our custom products. Please contact customer service: 1-866-955-0005 or customercare@scrapyourtrip.com

     

    Coupons

  • What are your coupons?
  • FREE SHIPPING

    * Scrap Your Trip is pleased to offer FREE STANDARD SHIPPING on all US orders over $59!
    * When prompted at checkout, enter code FREESHIP59 and choose Free Standard Shipping to receive your free shipping.
    * This offer applies to ground shipping only.
    * Normal processing time will apply. Rush orders are not included in this promotion. Phone and faxed orders are not eligible for this promotion.
    * This promotion is subject to change without written or prior notice.
    * Cannot be combined with any other offer.

  • I have a coupon, but it isn't working. Why?
  • Currently, we only allow one coupon to be placed per order. Coupons cannot be used towards future orders or previous orders.

     

    MyAccount Wishlist


    When you open a MyAccount you'll gain access to having a wishlist, having a registry, the ability to look at your order history, the ability to look at your previously purchased items and the ability to store your shipping and billing information for faster and easier checkout. Register for a MyAccount.

  • What are the benefits of having a wishlist?
  • A wishlist is a great way to remember items, to put away items for later purchase and to send out so you can get what you really want!

  • How do I create a wishlist?
  • Log in to your MyAccount. When you find an item you want to add to your wishlist, on Add to Wishlist. To view your wishlist, click My Wishlist in the My Wishlist/Registry box on your screen.

  • How do I add items from my wishlist to my cart?
  • In your wishlist, in the quantity field, type the quantity you would like added to your cart and click the checkbox next to it (under the order column). When you have chosen what you want to add to your cart, click on Add Selected Items to Shopping Cart

  • How do I remove items from my wishlist?
  • To remove items from your wishlist, click on Remove Item. After you add a wishlist item to your cart, it does not automatically delete it from your wishlist. You must manually remove items from your wishlist.

  • How do I share my wishlist?
  • In your wishlist, click on Share My Wishlist. A pop-up will appear where you can type up to 5 email addresses and a message to correspond.

     

    MyAccount Registry

  • What are the benefits of having a registry?
  • A registry is useful for baby showers, birthdays, weddings and any special occasion where you want to show exactly what you want and how many.

  • How do I create a registry?
  • In the MyAccount box on the upper right of the store, click on My Registry. In your Registry tab, click on Create New Registry. Enter the registry name, the event date (if applicable) and the shipping address of whom the registry is for. If you want to make your registry searchable, check 'Make Registry Searchable'.

  • How do I add items to my registry?
  • Navigate to any product and click the "Add to Registry" button. If you have multiple registries, you will be prompted to select the registry you wish to add to.

  • How do I remove items from my registry?
  • View your registry in the registry panel and select Remove Item.

  • How do I edit or delete my registry?
  • In the registry panel, click on Update Registries. Here you can update your information, update your registry information, change your registry to public or private and delete your registry.

  • Does my registry show gift purchases?
  • Yes. All purchases or status changes made to your registry will be updated immediately

  • How do friends and family find my registry?
  • When you create a registry, there is an option checkbox to "Make Registry Searchable". Checking this box makes your registry public and searchable on our "Find a Registry" page. Un-check this box if you would prefer to make the registry private. Private registries can only be shared by clicking on the "Announce This Registry" button located on the My Registries page.

  • How do I find a registry?
  • In the registry panel, click on Find a Registry. You are required to enter in the last name for the registry. Registries are listed in alphabetical order by First name. Find the registry you want to view and click on View Registry. From there you are able to buy items towards the registry. If you cannot find a registry, please make sure the person who made the registry made it public.

  • How do I know if an item was already purchased?
  • If an item has been purchased, the "need" column will read "0". This information is always updated. If all the items have been purchased, you may consider purchasing a gift certificate.

  • When will the registrant receive my gift?
  • Gift registry orders are processed as any other order and will ship according to standard store policies.



    CustomerCare@ScrapYourTrip.com